Latest News and Press Releases

Inbenta AI, an innovator in production-ready AI agents, today announced it has tapped channel veteran Brandon Pineda as its new Head of Global Partnerships

SAN CARLOS, Calif., Dec. 17, 2025 (GLOBE NEWSWIRE) -- Retell AI, the fastest-growing AI voice agent platform, announced today the first automated QA solution for Voice AI. Retell Assure...

TTEC Digital is recognized as a Leader and Star Performer in Everest Group’s 2025 PEAK Matrix® for Mid-market Digital Transformation Services.

Procedureflow, the intelligent knowledge management platform, announced its integration with NiCE CXone that embeds real-time, step-by-step visual guidance

Michael Klein, global head of retail, travel, and hospitality marketing at Talkdesk, has been named a finalist in the Vendors in Partnership Awards.

iQor CXBPO hosts a no-BS executive event on Dec. 10 revealing how AI-powered insights transform CX, boost performance, and drive growth in 2026.

San Diego, Dec. 04, 2025 (GLOBE NEWSWIRE) -- Tealium today announced its new integration capability with Amazon Connect, allowing global brands to power AI-driven, personalized customer experiences...

Procedureflow introduces AI Process Designer and AI Search to help teams find answers faster, create processes quickly and deliver better customer service.

The new Feedback and Roadmap platform empowers users, strengthens communication, and helps the TSplus team deliver the best remote desktop user experience!

TTEC today announced a major expansion of its Egypt operations following the 2025 Global Offshoring Summit in Cairo.