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October 28, 2025 11:00 ET | Source: Crescendo

Crescendo Unveils Multimodal AI: A First for Customer Experience

SAN FRANCISCO, Oct. 28, 2025 (GLOBE NEWSWIRE) -- CRESCENDO LIVE: SF -- Crescendo, the first AI-native contact center, today announced the launch of Multimodal AI, representing an industry-first...
October 23, 2025 11:00 ET | Source: Crescendo

Crescendo Launches the Total Outcome Guarantee: We’ll Outperform Any AI for CX or You Don’t Pay

SAN FRANCISCO and NASHVILLE, Tenn., Oct. 23, 2025 (GLOBE NEWSWIRE) -- CUSTOMER CONTACT WEEK - Crescendo, the first AI-native contact center, and the first company to offer outcome-based pricing...
September 25, 2025 12:00 ET | Source: Crescendo

Crescendo to Exceed $100M ARR as Global Adoption of its First AI-Native Contact Center Accelerates

SAN FRANCISCO, Sept. 25, 2025 (GLOBE NEWSWIRE) -- Crescendo, the first AI-native contact center, today announced that it is on track to exceed $100 million in annual recurring revenue (ARR) by end...
October 02, 2024 11:59 ET | Source: Crescendo

Crescendo Closes $50 million in Total Financing with Latest Round Led by General Catalyst

Crescendo Raises $50 million to disrupt $740 billion call center market with artificial intelligence and human in the loop
October 02, 2024 11:59 ET | Source: Crescendo

Crescendo Acquires Customer Operations Innovator PartnerHero

Crescendo acquires PartnerHero to bring augmented-AI platform for customer experience to six continents
September 19, 2024 11:28 ET | Source: Crescendo

Crescendo Names High Technology Veteran Zack Urlocker as COO (former Duo Security, MySQL, Zendesk) as Company Targets the Enterprise

Crescendo names Zack Urlocker COO. New augmented AI a generation advance for customer experience platforms