Latest News and Press Releases

SAN FRANCISCO, Oct. 28, 2025 (GLOBE NEWSWIRE) -- CRESCENDO LIVE: SF -- Crescendo, the first AI-native contact center, today announced the launch of Multimodal AI, representing an industry-first...

For the 20th year, Arvig Answering Solutions has been presented with the Award of Excellence by the Canadian Call Management Association.

SAN FRANCISCO and NASHVILLE, Tenn., Oct. 23, 2025 (GLOBE NEWSWIRE) -- CUSTOMER CONTACT WEEK - Crescendo, the first AI-native contact center, and the first company to offer outcome-based pricing...

Helport AI deepens its BNPL partnership with Atome after strong regional results, aiming to scale AI-powered contact center teams across Southeast Asia.

PALO ALTO, Calif., Sept. 30, 2025 (GLOBE NEWSWIRE) -- Sanas, provider of the world’s first Real-Time Speech Understanding Platform, today announced a major expansion of its AI-powered Accent...

SAN FRANCISCO, Sept. 25, 2025 (GLOBE NEWSWIRE) -- Crescendo, the first AI-native contact center, today announced that it is on track to exceed $100 million in annual recurring revenue (ARR) by end...

CBE Companies wins 2025 BBB Torch Award for Ethics, recognized for integrity, transparency, and values-driven leadership across its global operations.

PALO ALTO, Calif., June 18, 2025 (GLOBE NEWSWIRE) -- Sanas, provider of the world’s first Real-Time Speech Understanding Platform, today announced that TaskUs, a leading provider of outsourced...

PALO ALTO, Calif., June 11, 2025 (GLOBE NEWSWIRE) -- Sanas, provider of the world’s first Real-Time Speech Understanding Platform, today unveiled its AI-powered Real-Time Speech-to-Speech Language...

Jabra's Engage AI Complete is a new premium tier of its call center software - adding speech-to-text and generative AI to enhance customer interactions.