Latest News and Press Releases

CX CONGLOMERATE MCI TAPS FEMA/DHS VETERAN EXECUTIVE MARK MISCZAK AS PRESIDENT; SPINS OUT TIER-5 AiCX.COM DIVISION

NEW YORK, Nov. 10, 2025 (GLOBE NEWSWIRE) -- Epiq announced today the sale of its Global Business Transformation Solutions (Epiq GBTS) division to K2 Services, a leading managed services provider. ...

Outsource accurate, secure, and cost-effective data entry services with Rely Services, Inc - expert in data processing, and conversion for business growth.

SAN FRANCISCO, Oct. 28, 2025 (GLOBE NEWSWIRE) -- CRESCENDO LIVE: SF -- Crescendo, the first AI-native contact center, today announced the launch of Multimodal AI, representing an industry-first...

Dublin, Oct. 28, 2025 (GLOBE NEWSWIRE) -- The "Asia Pacific Business Process Outsourcing (BPO) Market Report by Services, End-use, Countries and Company Analysis 2025-2033" report has been added to ...

iQor CXBPO™ named one of the Philippines’ Best Employers 2026, marking its 4th win for its people-first culture, innovation, and employee growth.

SAN FRANCISCO and NASHVILLE, Tenn., Oct. 23, 2025 (GLOBE NEWSWIRE) -- CUSTOMER CONTACT WEEK - Crescendo, the first AI-native contact center, and the first company to offer outcome-based pricing...

CBE Customer Solutions wins OIR 2025 Catalyst for Change Award for its CBE Cares initiative, honoring community impact and purpose-driven outsourcing.

Helport AI deepens its BNPL partnership with Atome after strong regional results, aiming to scale AI-powered contact center teams across Southeast Asia.

SAN FRANCISCO, Sept. 25, 2025 (GLOBE NEWSWIRE) -- Crescendo, the first AI-native contact center, today announced that it is on track to exceed $100 million in annual recurring revenue (ARR) by end...