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June 22, 2020 08:00 ET | Source: Uniphore

Uniphore Expands Executive Leadership Team Given Rapid Growth and Strong Future Outlook

High-growth startup announces new CPO, CBO as conversational service automation continues gaining momentum PALO ALTO, Calif., June 22, 2020 (GLOBE NEWSWIRE) -- Uniphore, an early market leader in...
June 18, 2020 07:00 ET | Source: Uniphore

Uniphore Named in the 2020 Gartner Cool Vendors in CRM Customer Service and Support Report

Seven years after being recognized as a Cool Vendor in Human-Machine Interfaces1, Gartner revisits Uniphore and writes about “Where are they Now” PALO ALTO, Calif., June 18, 2020 (GLOBE NEWSWIRE)...
May 27, 2020 07:00 ET | Source: Uniphore

Sitel Group, Uniphore Partner to Transform the Customer Experience Industry Through AI and Automation

PALO ALTO, Calif., May 27, 2020 (GLOBE NEWSWIRE) -- Uniphore, an early market leader in the Conversational Service Automation (CSA) space, and Sitel Group, a leading global customer experience (CX)...
May 12, 2020 09:00 ET | Source: Uniphore

Amid COVID-19 and Social Distancing, Consumers Prefer Calling Customer Service, More Than Chatbots or Email

PALO ALTO, Calif., May 12, 2020 (GLOBE NEWSWIRE) -- Uniphore, an early Conversational Service Automation category leader, today released survey results that show American consumers overwhelmingly...
January 29, 2020 09:00 ET | Source: Uniphore

Hello. This is Akeira. How Can I Help You?

PALO ALTO, Calif., Jan. 29, 2020 (GLOBE NEWSWIRE) -- Uniphore, an early conversation service automation category leader, is expanding its solution offerings by delivering akeiraTM 2.0, an...