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June 16, 2020 08:22 ET | Source: Topbox

Topbox Enterprise CX Analytics Unveils Alternative to NPS

PORTLAND, Ore., June 16, 2020 (GLOBE NEWSWIRE) -- Topbox, makers of enterprise customer experience analytics software, today announced Brand Experience Score (BXS)™, a new customer experience...
February 04, 2020 12:14 ET | Source: Topbox

New Report Breaks Voice-of-the-Customer Market Into Three Functional Segments

PORTLAND, Ore., Feb. 04, 2020 (GLOBE NEWSWIRE) -- Topbox, makers of conversation analytics software, is cited in a Forrester report titled Now Tech: Voice-Of-The-Customer (VoC) Vendors, Q1 2020,...
December 16, 2019 10:00 ET | Source: Topbox

Unitus Community Credit Union Selects Topbox to Improve Member Experience

PORTLAND, Ore., Dec. 16, 2019 (GLOBE NEWSWIRE) -- Topbox, makers of enterprise conversation analytics software, announced that Unitus Community Credit Union is using Topbox to aggregate, analyze and...
October 09, 2019 10:00 ET | Source: Topbox

Hunter Douglas Adopts Topbox Conversation Analytics for Customer Insights

PORTLAND, Ore., Oct. 09, 2019 (GLOBE NEWSWIRE) -- Topbox, makers of enterprise Conversation Analytics software, today announced that Hunter Douglas, the leading manufacturer and marketer of custom...
June 10, 2019 08:00 ET | Source: Topbox

Topbox Conversation Analytics Enable Faster Discovery of Actionable Customer Insights

PORTLAND, Ore., June 10, 2019 (GLOBE NEWSWIRE) -- Topbox, makers of enterprise Conversation Analytics software, today announced new and enhanced functionalities that make actionable insights easier...
October 29, 2018 06:00 ET | Source: Topbox

Topbox Achieves SOC 2 Type II Certification

POTOMAC, Md., Oct. 29, 2018 (GLOBE NEWSWIRE) -- Topbox, Inc., makers of cloud-based customer experience analytics platform, today announced that it has successfully completed a System and...