Latest News and Press Releases

Michael Klein, global head of retail, travel, and hospitality marketing at Talkdesk, has been named a finalist in the Vendors in Partnership Awards.

UiPath announced an integration with Talkdesk to enable organizations to leverage automation to optimize the end-to-end customer journey.

Talkdesk released findings from its third annual AI Holiday Shopping Report.

Talkdesk announced the winners of its sixth annual CX Innovators Awards.

Talkdesk announced the expansion of its partnership with Databricks, selecting the data and AI company to power the data foundation for its CXA platform.

Talkdesk announced a significant enhancement to Talkdesk Copilot, introducing new agentic artificial intelligence capabilities.

Talkdesk has opened a new office in India, formalizing its presence in the region and establishing a key innovation hub.

Talkdesk revealed new research from a customer service and artificial intelligence survey of United States small business owners.

Talkdesk announced strategic advancements with Microsoft that deliver new ways for enterprises to improve customer experiences.

Talkdesk introduced Talkdesk Commercial & Residential Services Experience Cloud, a CXA platform purpose-built to address the CX challenges.