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July 22, 2025 11:46 ET | Source: Talkdesk, Inc

Talkdesk introduces new multi-storefront capability for retailers

Talkdesk announced Multi-Store Commerce Integration, a new capability that enables multi-brand retailers to manage customer service in one account.
July 15, 2025 09:57 ET | Source: Talkdesk, Inc

Talkdesk expands global network of regional cloud deployments with new UK Regional Cloud

Talkdesk announced its new UK Regional Cloud, a significant addition to its expanding global network of regional cloud deployments.
June 24, 2025 09:50 ET | Source: Talkdesk, Inc

Talkdesk Travel and Hospitality Experience Clouds enable first-class, personalized service across the entire guest journey, increasing customer satisfaction and loyalty

Talkdesk announced the launches of Talkdesk Travel Experience Cloud and Talkdesk Hospitality Experience Cloud.
June 11, 2025 09:30 ET | Source: Talkdesk, Inc

Talkdesk shatters outdated customer experience paradigm with launch of Customer Experience Automation platform

Talkdesk upended the customer experience (CX) market with the launch of Customer Experience Automation (CXA).
June 05, 2025 11:57 ET | Source: Talkdesk, Inc

Talkdesk achieves full FedRAMP authorization for CX Cloud Government Edition

Talkdesk announced it has achieved FedRAMP® Authorization for Talkdesk CX Cloud Government Edition.
May 23, 2025 10:44 ET | Source: Talkdesk, Inc

Talkdesk selected by Cegeka to modernize customer experience

Talkdesk announced that Cegeka, a leading global IT solutions provider, has selected Talkdesk to modernize its customer experience.
May 06, 2025 09:35 ET | Source: Talkdesk, Inc

Leveling the playing field: Talkdesk supercharges small businesses with accessible, enterprise-grade artificial intelligence service tools

Talkdesk announced the launch of Talkdesk Express, an enterprise-grade customer service solution for small businesses.
May 05, 2025 09:50 ET | Source: Talkdesk, Inc

Talkdesk revolutionizes the way utilities companies deliver intelligent, seamless, and proactive customer experiences

Talkdesk introduced Talkdesk Utilities Experience Cloud, an intelligent CX platform that empowers utility providers to deliver fast omnichannel service.