Latest News and Press Releases

Talkdesk announced it has been positioned as a Leader in the 2025 Gartner Magic Quadrant for CCaaS.

Talkdesk announced that it has built a contact center integration for the HubSpot platform and made new investments in HubSpot’s App Partner Program.

Talkdesk has been named to the Forbes Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

Talkdesk announced the integration of Talkdesk Advanced Dialer with Epic through the Epic Workshop program.

Talkdesk today announced that Johns Hopkins Health System has selected the Talkdesk Healthcare Experience Cloud to modernize its contact center operations.

Talkdesk announced Multi-Store Commerce Integration, a new capability that enables multi-brand retailers to manage customer service in one account.

Talkdesk announced its new UK Regional Cloud, a significant addition to its expanding global network of regional cloud deployments.

Talkdesk announced the launches of Talkdesk Travel Experience Cloud and Talkdesk Hospitality Experience Cloud.

Talkdesk upended the customer experience (CX) market with the launch of Customer Experience Automation (CXA).

Talkdesk announced it has achieved FedRAMP® Authorization for Talkdesk CX Cloud Government Edition.