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December 03, 2018 09:00 ET | Source: The International Customer Management Institute (ICMI)

ICMI Certifies WPS Health Solutions (WPS) via its Contact Center Site Assessment Program

COLORADO SPRINGS, Colo., Dec. 03, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced that it has certified...
September 17, 2018 13:00 ET | Source: ICMI Contact Center Demo

ICMI Announces the Honorees for the Inaugural ICMI Customer Experience Movers & Shakers List

COLORADO SPRINGS, Colo., Sept. 17, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces the honorees for the...
August 21, 2018 09:00 ET | Source: ICMI Contact Center Demo

ICMI Contact Center Demo Announces 2018 Program with Sessions from St. Jude Children’s Research Hospital, Pier 1 Imports & More

COLORADO SPRINGS, Colo., Aug. 21, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, announces its conference program for...
June 04, 2018 09:00 ET | Source: ICMI Contact Center Demo

ICMI Contact Center Demo Announces Keynote Lineup with Experts in Customer Experience, Brand-Building, Business Leadership & More

COLORADO SPRINGS, Colo., June 04, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, announces its keynote lineup for ICMI...