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June 07, 2023 14:00 ET | Source: FICX

FICX Research Study: Just 18% of Americans Say Customer Service is Improving

SAN FRANCISCO, June 07, 2023 (GLOBE NEWSWIRE) -- FICX, a leading provider of digital consumer service technology, today released the results of new survey research on consumer experience and...
May 24, 2023 12:00 ET | Source: FICX

CX Technology Company FICX Appoints Danitza Johnson as Regional Vice President of Sales - West

SAN FRANCISCO, May 24, 2023 (GLOBE NEWSWIRE) -- FICX, a leading provider of digital self-service and agent collaboration technology, announced today that it appointed Danitza Johnson as Regional...
May 17, 2023 12:00 ET | Source: FICX

CX Technology Company FICX Hires Bobby Blanz as Regional Vice President of Sales - East

SAN FRANCISCO, May 17, 2023 (GLOBE NEWSWIRE) -- FICX, innovators in digital self-service and agent collaboration technology, today announced the hiring of Bobby Blanz as Regional Vice President of...
April 06, 2022 12:01 ET | Source: FICX

Digital Self-Service Leader FICX Expands Experience Library With Critical New Customizable Workflows

SAN FRANCISCO, April 06, 2022 (GLOBE NEWSWIRE) -- FICX, innovator in CX automation, today added new customizable experiences to its extensive library of pre-developed digital self-service workflows....
January 05, 2022 12:00 ET | Source: FICX

FICX Finishes 2021 With Record Accomplishments

SAN FRANCISCO and TEL AVIV, Israel, Jan. 05, 2022 (GLOBE NEWSWIRE) -- FICX, innovator in CX Automation, today announced a list of company accomplishments for 2021. The company’s outstanding product...
September 29, 2021 08:45 ET | Source: FICX

FICX to Demonstrate No-Code Platform for Automating Insurance CX at InsureTech Vegas 2021

LAS VEGAS, Sept. 29, 2021 (GLOBE NEWSWIRE) -- FICX (www.ficx.io), innovators in no-code digital CX, will be showing their CX Automation Platform at InsureTech Connect (ITC), being held here October...
September 21, 2021 08:45 ET | Source: FICX

FICX Introduces No-Code CX Automation Platform to Automate Any Customer Process Across Channels

SAN FRANCISCO, Sept. 21, 2021 (GLOBE NEWSWIRE) -- FICX (www.ficx.io), innovators in no-code digital CX, today announced the release of the FICX CX Automation (CXA) Platform that empowers any...
August 31, 2021 08:45 ET | Source: FICX

FICX Names Christopher Hohman Vice President, Product, for Emerging CX Automation Platform

SAN FRANCISCO, Aug. 31, 2021 (GLOBE NEWSWIRE) -- FICX (www.ficx.io), innovators in CX Automation, today announced that Christopher Hohman will join as Vice President of Product. In his new role,...
August 17, 2021 08:40 ET | Source: FICX

FICX Secures $8M in Funding to Launch No-Code CX Automation Platform

SAN FRANCISCO, Aug. 17, 2021 (GLOBE NEWSWIRE) -- FICX (http://www.ficx.io), innovator in CX Automation, today announced that it has secured $8 million in venture capital funding to accelerate the...