Austin, Sept. 22, 2025 (GLOBE NEWSWIRE) -- The global Smart Parcel Locker Market was valued at USD 1.71 billion in 2024 and is expected to reach USD 4.24 billion by 2032, growing at a CAGR of 12.12% from 2025-2032.
Traditional delivery methods are facing an increase in inefficiency, missed deliveries, and dissatisfied customers as e-commerce grows rapidly. By providing 24/7 package access, smart parcel lockers provide a scalable solution that tackles last-mile issues, shortens delivery times, and improves customer convenience. Their capacity to lower carbon emissions and logistics expenses further encourages merchants and logistics companies to use them. Furthermore, lockers are becoming more and more user-friendly due to their integration with mobile and IoT technologies. The demand for automated delivery infrastructure, such as smart lockers, is increasing quickly due to the convergence of urbanization and online commerce.

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Key Players:
- Ricoh Group
- Pitney Bowes Inc.
- ASSA ABLOY
- Quadient (owns Parcel Pending LLC)
- Gibraltar Industries
- Hollman Inc.
- Bell and Howell, LLC
- Cleveron
- InPost SA
- Parcel Pending LLC
- Smartbox USA Inc.
- Gantner
- Meridian Kiosks
- LUXER Corporation
- eLocker Ltd.
- TZ Limited
- Patterson Pope
- DeBourgh
- KEBA
- RENOME
Smart Parcel Locker Market Report Scope:
| Report Attributes | Details |
| Market Size in 2024 | USD 1.71 Billion |
| Market Size by 2032 | USD 4.24 Billion |
| CAGR | CAGR of 12.12% From 2025 to 2032 |
| Base Year | 2024 |
| Forecast Period | 2025-2032 |
| Historical Data | 2021-2023 |
| Report Scope & Coverage | Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook |
| Key Segments | • By Component (Hardware, Software) • By Deployment Type (Indoor, Outdoor) • By Type (Modular Parcel Lockers, Postal Lockers, Cooling Lockers for Fresh Food, Laundry Lockers) • By Application (Commercial/Corporate Offices, Residential, Retail BOPIS, Government & Municipal Buildings, Universities and Colleges, Others) • By Technology (Radio Frequency Identification (RFID), Electronics, Mobile, Biometric, Cloud-Based) |
| Customization Scope | Available upon request |
| Pricing | Available upon request |
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Segmentation Analysis:
On the Basis of Component, The Market was Dominated by the Hardware Segment with 69% Revenue Share in 2024
The hardware segment dominated the Smart Parcel Locker Market with the highest revenue share of about 69% in 2024 due to the significant demand for locker cabinets, control panels, and integrated hardware systems necessary for physical parcel storage. The software segment is expected to grow at the fastest CAGR of about 13.08% from 2025–2032 due to rising demand for real-time tracking, mobile app integration, cloud-based management, and analytics capabilities.
Based on Deployment Type, Indoor Segment Led the Market with Around 59% Revenue Share
The indoor segment dominated the Smart Parcel Locker Market with the highest revenue share of about 59% in 2024 due to higher installation in shopping malls, corporate buildings, apartments, and retail stores where environmental control, safety, and space utilization are prioritized. The outdoor segment is expected to grow at the fastest CAGR of about 13.15% over 2025–2032 driven by expanding delivery needs in public areas, transportation hubs, and suburban communities.
By Application, the Retail BOPIS Segment Dominated the Market in 2024
The Retail BOPIS segment dominated the Smart Parcel Locker Market with the highest revenue share of about 28% in 2024 as omnichannel retail strategies continue to gain traction. The residential segment is expected to grow at the fastest CAGR of about 13.99% from 2025–2032 due to rising urbanization, apartment living, and increased e-commerce penetration.
By Technology, Electronics Segment Dominated the Smart Parcel Locker Market in 2024
The electronics segment dominated the Smart Parcel Locker Market with the highest revenue share of about 35% in 2024 due to widespread use of sensors, barcode/RFID scanners, and secure access terminals that enable automated operations. The cloud-based segment is expected to grow at the fastest CAGR of about 15.87% during 2025–2032 driven by demand for remote locker management, scalable deployment, and data analytics.
By Type, Cooling Lockers for Fresh Food Segment is Expected to Grow at the Fastest CAGR During 2025-2032
The modular parcel lockers segment dominated the Smart Parcel Locker Market with the highest revenue share of about 55% in 2024 due to their customizable design, ease of expansion, and adaptability to various industries and locations. The cooling lockers for fresh food segment is expected to grow at the fastest CAGR of about 15.09% from 2025–2032 owing to rising demand for temperature-controlled last-mile delivery solutions.
North America Accounted for 33% Share of the Market in 2024; Asia Pacific is Expected to Grow with a CAGR of 14.25% during 2025-2032
North America dominated the Smart Parcel Locker Market with the highest revenue share of about 33% in 2024 due to the region’s well-established e-commerce infrastructure, strong BOPIS adoption by major retailers, and high consumer demand for secure, contactless delivery solutions. Asia Pacific is expected to grow at the fastest CAGR of about 14.25% during 2025–2032 driven by rapid urbanization, booming online retail, and growing middle-class populations in countries including = China, India, and Southeast Asia.
Recent Developments:
- In January 2025, Quadient partnered with ScotRail to deploy smart parcel lockers across Scotland’s rail network, offering commuters 24/7 secure, contactless drop-off and pick-up services
- In July 2025, InPost S.A. finalized the acquisition of Spain’s courier & fulfilment provider Sending, strengthening its parcel locker logistics network in the Iberian Peninsula.
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Exclusive Sections of the Report (The USPs):
- DEPLOYMENT & DENSITY METRICS – helps you understand the scale and distribution of smart parcel lockers by location type, population density, and indoor vs. outdoor placements across regions.
- DELIVERY EFFICIENCY INDEX – helps you track reductions in failed deliveries, improvements in parcel dwell time, and delivery personnel efficiency enabled by smart lockers.
- CONSUMER ADOPTION & SATISFACTION RATES – helps you evaluate locker delivery preferences, repeat usage trends, and customer satisfaction scores to gauge end-user acceptance.
- SUSTAINABILITY & ENERGY USAGE METRICS – helps you assess renewable energy adoption, power consumption per unit, and reductions in last-mile carbon emissions driven by locker-based delivery.
- SECURITY & COMPLIANCE BENCHMARKS – helps you analyze parcel safety features (CCTV, tamper detection), theft incidence rates, and adherence to local delivery and data privacy regulations.
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