-- Get the products they want when facing an out-of-stock situation --
Sterling Store Associate Mobile enables store associates to be more
effective in meeting consumer needs by finding and reserving available-to-
promise inventory and completing the sale from the mobile device,
minimizing customer wait time and inconvenience when stock is not
immediately available. The new mobile application extends access to the
capabilities of recently announced Sterling Always In Stock to the iPhone.
(see release at
http://www.sterlingcommerce.com/about/news/Storage/20091026Sterling+Commerc
e+Solves+Retailers+Out-of-Stock+Dilemma.htm)
-- Shop via their mobile device through a mobile store front -- Sterling
Mobile Store Channel provides mobile commerce capabilities for retailers to
build and deploy a mobile store presence that enables consumers to browse
available products, find inventory, select their fulfillment method, and
order and pay for products all from their mobile handheld device.
"Just as the Internet and e-commerce emerged as key elements of buying and
selling more than decade ago, mobile capabilities and m-commerce are just
another wave in how retailers and consumers can and want to leverage new
technology in doing business," said Jim Bengier, global industry executive,
Retail, at Sterling Commerce. "With a customer list that includes eight of
the world's top ten retailers, Sterling Commerce understands the key
cross-channel challenges retailers face. These new mobile applications
demonstrate our continued innovation in helping retailers deliver value in
managing and executing their cross-channel
experience accurately, securely, and more efficiently than their
competitors."
According to an independent report, "For eBusinesses and retailers, one
clear benefit of mobile applications is how they can provide unprecedented
opportunities for cross-channel interaction; they can be the conduit that
ties the channels together, linking them through consumers' mobile
devices," wrote Brian K. Walker, senior analyst, eBusiness & Channel
Strategy ("Is The Time Right To Build A Mobile App?," Forrester Research,
Inc., October 2009).
About Sterling Commerce
Sterling Commerce, an AT&T Inc (Contact Information: For more information, contact: Julie Redard Sterling Commerce (978) 513-6386 Julie_Redard@stercomm.com Jamie Leicht Fleishman-Hillard (619) 237-7711 jamiemarie.leicht@fleishman.com