-- Shipment Performance Reports - On a monthly basis, customers can view
their shipments' performance in easy-to-read charts and summary tables. The
reports measure the percentage of containers that loaded on time by port
and carrier. Over time, customers can lower their total landed costs by
selecting the ports and vessel services that are most reliable and cost
effective.
-- Exception Management Reports - Customers can receive daily and weekly
exception management reports in Excel to determine if any shipments are
overdue at key points in the supply chain. They save time spotting
potential delays in reports rather than searching online and through e-
mails.
-- EDI Performance Reports - CargoSmart's integration customers can now
receive weekly reports to measure their EDI data quality. The reports
identify missing and out-of-sequence events by ports and carriers.
CargoSmart works with customers and their carriers to resolve data quality
gaps for important cargo routes and improve data sharing.
-- Spot-On Reporting Services - To complement the reports, CargoSmart
provides 24x7 monitoring services. CargoSmart notifies customers when
exceptions to key shipment plans occur. The personalized service ensures
that customers know immediately when their most critical shipments may be
delayed.
Customer Advocacy Team
CargoSmart's Customer Advocacy Team provides tailored services for
customers, including evaluating existing supply chain processes, making
product recommendations, preparing customized reports, and monitoring
critical shipments to help customers improve supply chain efficiencies. The
Customer Advocacy Team recently set up EDI Performance Reports for Brother
International, a manufacturer of home and office printers, electronic
stationery, and sewing machines for the consumer and fashion industries.
The U.S.-based traffic division currently receives multiple-carrier ocean
shipment status updates from CargoSmart directly to its ERP system.
"It is critical for us to have timely and accurate information about our
import shipments so that we can give our internal and external customers
the information they need," said Cecile Martinez-Brown, import/export
supervisor for Brother International. "CargoSmart's EDI Performance Reports
allow us to better manage our internal EDI events so that we can work with
our carriers to improve the data quality of our shipment information."
CargoSmart's subscription-based advanced visibility reporting services are
available to customers individually or bundled with CargoSmart's supply
chain visibility, execution, collaboration, and compliance solutions.
About CargoSmart
CargoSmart Limited (www.cargosmart.com) is a Software as a Service (SaaS)
global shipping and logistics solutions provider, with advanced visibility
and exception management, that enables shippers, consignees, and logistics
service providers to keep cargo moving and delivered on time. Through
online tools and integration services, CargoSmart customers can plan,
process, and monitor the critical path of multiple-carrier shipments and
communicate in-depth, timely information to key supply chain associates.
CargoSmart launched its services in October 2000 and has helped over 17,000
customers lower transportation management costs, streamline operations, and
reduce the risk of late shipments.
Contact Information: Press Contact: Christine Deihl CargoSmart Limited +1-408-325-7651 christine.deihl@cargosmart.com