-- Advanced VoIP QoS Monitors
The sophisticated Quality of Service monitoring helps companies to
better view and isolate voice quality throughout the enterprise with
localized collections and centralized reporting. This includes the
ability categorize calls and alarm on different groupings, such as
trunks versus Virtual Private Networks (VPNs). As a result, nectar/CMP
reporting pinpoints voice quality issues more quickly and accurately.
-- Automated Inventory Module
The Auto-Inventory feature captures changes to the monitored
infrastructure and intuitively updates the changes in the monitoring
platform, hence ensuring that monitoring and management are always
synonymous with the inventory and settings of a businesses
infrastructure.
-- Tracing Features
Channel Partner operators can now remotely initiate call tracing
functions and centrally store advanced troubleshooting information.
This arms operators with advanced analysis and historical information
critical for diagnosis and holding vendors accountable for Service
Level Agreements (SLAs).
"This latest release demonstrates our commitment to enriching Nectar's
service offerings with additional features and benefits that enable clients
to understand the impacts to their business while giving them a firm handle
on their entire IT operations," said Anthony M. Servidio, Chief Executive
Officer of parent company Juma Technology Corp. "Nectar continues to lead
the pack in terms of innovation, real business benefits and superior
service."
New Small Business Offering for Channel Partner Resellers
Nectar also announced a new monitoring package for Channel Partner
Resellers servicing small business clients. The monitoring solution for
small business is a subset of Nectar's award winning Converged Management
Platform (nectar/CMP) and will now enable Nectar's reseller partners to
service clients and prospects from small to medium size businesses right
through to enterprise corporations while utilizing the same support
platform.
About Nectar Services Corp (www.nectarcorp.com)
Nectar Services Corp is an IP communications firm specializing in managed
services for voice and data networks. Nectar, a wholly owned subsidiary of
Juma Technology Corp. (Contact Information: Contacts: Nectar Services Corp. Melissa J. Nacerino 646-291-8264