-- The basics of Business Service Management and ITIL;
-- The importance of starting with ITIL's customer-facing processes;
-- How these processes support your Business Service Management Strategy;
-- How to demonstrate business value and drive continuous improvement;
and
-- How Business Service Management software can automate these processes
and accelerate the realization of benefits.
"How to use ITIL to achieve BSM Success" is the fifth webinar in Digital
Fuel's ongoing webinar series focused on ITIL-related issues. The webinars
have been hugely successful, attracting more than 400 registrants per
webinar. The success of this series underscores the strong and rapidly
growing demand among service organizations for insights and best practices
for successful ITIL implementations. It also validates Digital Fuel's
leadership position in the market in helping forward thinking service
organizations deliver better services, better align services with costs and
more tightly align business and IT goals. To view and download previous
webinars, please click here.
"This is a great chance for Digital Fuel to share the expertise we've
accumulated from years of helping companies successfully implement
effective and efficient IT services management processes," Yisrael
Dancziger, CEO, Digital Fuel stated. "Our work with Third Sky on this
webinar is a testament to our leadership in the space and our passion for
helping companies effectively manage IT and services to decrease costs and
improve overall quality of service."
For more information and to register now for the "How to use ITIL to
Achieve BSM Success" webinar, please click here.
To learn more about the Digital Fuel and its ServiceFlow BSM software
solutions, comprised of ServiceFlow Catalog, ServiceFlow SLM and ServiceFlow Finance visit the Digital Fuel website at
http://www.digitalfuel.com/
About Digital Fuel
Digital Fuel Technologies, Inc. is the leading provider of Service Catalog, Service
Level Management and Service Financial Management software solutions for IT,
Communications, HR, F&A in enterprises and commercial service providers.
The company's ServiceFlow business software applications manage billions in
Telco, IT and other business services at companies and governments around
the world such as British Telecom, Cisco, Computacenter, CSC, Cummins,
Dell, General Electric, IBM, Nestle, O2, Procter & Gamble, Siemens, SITA,
Sprint, Steria, Telefonica, Telus, WiPro and many others. Digital Fuel is
headquartered in San Mateo, California, USA, with offices across North
America and Europe. Learn more at www.DigitalFuel.com.
About Third Sky, Inc.
Third Sky, Inc., founded in 2002, is a privately held services company,
dedicated to providing Service Management solutions "in the Real World" to
a broad range of clients in all market segments. Our team of professionals
has combined a deep knowledge of ITSM best practices with the practical
experience of successfully applying those practices "in the real world."
In this way, we have helped hundreds of companies transform their IT
organizations into strategic, business-aligned service providers --
delivering the highest levels of service and support while lowering their
total cost of ownership (TCO). Third Sky is a full-service provider in the
area of IT Service Management (ITSM). Our core competencies include:
Education, Process Consulting, Technology Solutions. For more information
visit us at www.thirdsky.com or email us at info@thirdsky.com
Contact Information: Media Contact: Virginia Zimpel +1 (415) 625-8555 fuel(at)launchsquad(dot)com