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January 15, 2025 08:00 ET | Source: TransUnion

More Than Half of Debt Collection Companies Saw Increased Volume of Accounts in Past 12 Months

CHICAGO, Jan. 15, 2025 (GLOBE NEWSWIRE) -- More than half (52%) of debt collection companies have experienced an increased or significantly increased volume of accounts placed or acquired over the...
December 06, 2023 07:57 ET | Source: TransUnion

Collections Industry Increasing Communications Channels, Diversifying Areas of Business

CHICAGO, Dec. 06, 2023 (GLOBE NEWSWIRE) -- While nearly all (98%) third-party collections companies use letters to reach consumers, just 40% have adopted text or SMS messaging to consumers—compared...
December 07, 2022 08:00 ET | Source: TransUnion

Collections Industry Sees Significant Split Between Large and Small Firms’ Investments in Customer Contact Channels

CHICAGO, Dec. 07, 2022 (GLOBE NEWSWIRE) -- More than one in three (37%) collections firms are now using text/SMS messaging — a modest increase from last year when 31% were utilizing this...
November 15, 2021 08:00 ET | Source: TransUnion

Collections Industry Increases Hiring and Technology Investments While Preparing for the “Next Normal”

CHICAGO, Nov. 15, 2021 (GLOBE NEWSWIRE) -- A new report by TransUnion (NYSE: TRU) and Aite-Novarica Group found that the collections industry is boosting hiring and technology investments as it...
November 05, 2019 08:00 ET | Source: TransUnion

Third-Party Debt Collections Industry at a Crossroads as Slow Technology Advancements Impede Industry

CHICAGO, Nov. 05, 2019 (GLOBE NEWSWIRE) -- The collections industry is at a crossroads. Collections balances in the U.S. continued to grow in the last decade, yet at the same time, the number of...
April 27, 2010 11:13 ET | Source: Vengroff, Williams and Associates

VWA and American Moving & Storage Association Join Forces to Offer Accounts Receivables Services to Nationwide Membership

LOS ANGELES, CA and ALEXANDRIA, VA--(Marketwire - April 27, 2010) - Vengroff, Williams and Associates (VWA), Inc., the global domain leader for Order to Cash Business Process Outsourcing, today...