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December 09, 2015 09:00 ET | Source: Satmetrix

For First Time Ever, Satmetrix B2B Net Promoter(R) Benchmark Reports Available for Purchase Online

REDWOOD CITY, CA--(Marketwired - Dec 9, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, today announced the release of...
July 23, 2015 03:01 ET | Source: Satmetrix -- The Net Promoter Company

Presenting NPS2: Satmetrix to Introduce Next-Gen Net Promoter(R) Methodology at the 2015 International Net Promoter Conference in London, September 10 - 11

LONDON, UNITED KINGDOM--(Marketwired - Jul 23, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, is returning to London...
April 22, 2015 02:00 ET | Source: Satmetrix

Brands Customers Actually Like: Customer Loyalty Revealed by UK Satmetrix(R) Net Promoter(R) Benchmarks Report

LONDON, UNITED KINGDOM--(Marketwired - Apr 22, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, today releases its UK Net...
April 09, 2015 14:11 ET | Source: Satmetrix

Satmetrix Announces Speaker Lineup, Venue and Agenda for Customer Passion, the 2015 Net Promoter Conference

REDWOOD CITY, CA--(Marketwired - Apr 9, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, today announced the speaker...
March 31, 2015 08:00 ET | Source: Satmetrix

Costco, USAA, Amazon.com and Apple Rank Among Highest for Customer Loyalty in Latest Satmetrix(R) Net Promoter(R) Benchmarks

SAN MATEO, CA--(Marketwired - Mar 31, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, released its annual Net Promoter...
February 10, 2015 10:00 ET | Source: Satmetrix

Satmetrix Redefines Customer Experience Management Software With Satmetrix NPX(TM)

REDWOOD CITY, CA--(Marketwired - Feb 10, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, today announces the release of...
September 25, 2014 08:01 ET | Source: Satmetrix

Satmetrix Extends Reach of Its Popular Net Promoter(R) Certification Course to Wider Audience via Discounted Online Course Offering

SAN MATEO, CA--(Marketwired - Sep 25, 2014) - Only Net Promoter certification course taught by the co-creators of the Net Promoter Score (NPS®) methodology ...
March 30, 2009 10:31 ET | Source: Satmetrix

Satmetrix Releases 2009 Annual Net Promoter(R) Benchmark Reports for Customer Loyalty

SAN MATEO, CA--(Marketwire - March 30, 2009) - Satmetrix, the Net Promoter® company and leader in customer experience programs, today released its 2009 Net Promoter Score (NPS®) rankings in...
March 11, 2009 08:00 ET | Source: Satmetrix -- The Net Promoter Company

Satmetrix Uses Net Promoter(R) Economics to Quantify the Impact of Word of Mouth

SAN MATEO, CA--(Marketwire - March 11, 2009) - Satmetrix, the Net Promoter company, today released a study that examines the financial impact of positive and negative word of mouth. The study is the...