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October 06, 2020 08:30 ET | Source: CGS

CGS Receives 2020 Customer Experience Innovation Award from CUSTOMER Magazine

NEW YORK, Oct. 06, 2020 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today that TMC, a global, integrated media...
October 01, 2019 08:30 ET | Source: CGS

CGS Survey Reveals a Blend of Automation and Human Interaction Will Drive Meaningful Connections Between Customers and Brands

NEW YORK, Oct. 01, 2019 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced findings from its 2019 CGS Customer Service...
August 08, 2019 08:30 ET | Source: CGS

CGS Names Steven Petruk to President of Global Outsourcing Division

NEW YORK, Aug. 08, 2019 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today the naming of Steven Petruk as the...
April 09, 2019 08:30 ET | Source: CGS

CGS Survey Discovers that Security and Privacy are Top Concerns for Customer Service Interactions

NEW YORK, April 09, 2019 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced the findings from its 2019 CGS Customer...
December 14, 2017 23:52 ET | Source: Energias Market Research

Robotic Process Automation changing the spectrum of business processing, to witness a CAGR of 33.3% during 2017 – 2023

NEW YORK, Dec. 14, 2017 (GLOBE NEWSWIRE) -- The global robotic process automation market is expected to grow at a CAGR of 33.3% during 2017 – 2023 to reach 2,821.0 USD by 2023. Factors propelling...