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October 08, 2020 09:00 ET | Source: Jacada

Jacada Recognized for a Second Consecutive Year as a Major Contender in Everest Group PEAK Matrix for Robotic Process Automation (RPA) 2020

ATLANTA, Oct. 08, 2020 (GLOBE NEWSWIRE) -- As organizations look to graduate from traditional RPA tools and expand into more scalable Intelligent Automation platforms, Jacada continues to...
July 30, 2020 12:15 ET | Source: Jacada

UPDATE -- Jacada is Recognized for a Second Consecutive Year in Gartner’s Magic Quadrant for Robotic Process Automation

ATLANTA, July 30, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global pioneer in customer service automation software, today announced that the company has been recognized for a second consecutive year...
July 30, 2020 11:42 ET | Source: Jacada

Jacada is Recognized for a Second Consecutive Year in Gartner’s Magic Quadrant for Robotic Process Automation

ATLANTA, July 30, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global pioneer in customer service automation software, today announced that the company has been recognized for a second consecutive year...
July 23, 2020 08:15 ET | Source: Jacada

Symphony, a SYKES company Joins Forces With Jacada as Newest Global Consulting Partner

ATLANTA, July 23, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Symphony, a SYKES company, a global...
April 05, 2018 08:00 ET | Source: Jacada

Jacada Selected by Leading American Telecom to Provide Real-Time Robotic Process Automation, Agent Guidance, and Desktop Unification

ATLANTA, April 05, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc. (OTC:JCDAF), provider of Autonomous CX solutions designed to automate customer service operations, reduce contact center size, and improve...
March 29, 2018 09:10 ET | Source: Jacada

Jacada Introduces the Autonomous Customer Experience Suite with the Recent Release of Jacada Interact V.10

ATLANTA, March 29, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc., a leading global provider of solutions designed to automate customer service interactions, reduce the size of contact centers, and improve...
October 12, 2017 09:00 ET | Source: Pegasystems Inc.

Pegasystems Launches Robotic Accelerators for Pega Customer Service, Making It Easy To Improve Agent Productivity

CAMBRIDGE, Mass., Oct. 12, 2017 (GLOBE NEWSWIRE) -- Pegasystems Inc. (NASDAQ:PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced the launch...