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    May 29, 2018 00:01 ET | Source: BCG
    For Retail Banks, Miles to Go in an Arduous Digital Journey

    Transformation Efforts Are Reducing Costs, but Banks Must Digitize for Value and Personalize the Customer Experience in Order to Increase Revenues and Deepen Loyalty, Says Report by The Boston...

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    July 17, 2017 00:01 ET | Source: BCG
    Retail Banks Need to Become More Bionic

    BOSTON, July 17, 2017 (GLOBE NEWSWIRE) -- Despite concerted efforts to stabilize performance in the decade following the financial crisis, retail banks are still plagued by long process times,...