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December 15, 2010 07:55 ET | Source: OTRS Inc.

OTRS Certifies New Partners in India, Malaysia, Russia, Slovakia and Chile

CUPERTINO, CA--(Marketwire - December 15, 2010) - OTRS (www.otrs.com), the world's leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today...
November 16, 2010 07:55 ET | Source: OTRS Inc.

OTRS Launches 3.0 Release With All-New GUI

CUPERTINO, CA--(Marketwire - November 16, 2010) - OTRS (www.otrs.com), the world's leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today launched...
November 10, 2010 07:55 ET | Source: OTRS Inc.

OTRS and GroundWork Team Up for Enterprise Monitoring With Two-Way Ticketing

CUPERTINO, CA--(Marketwire - November 10, 2010) - OTRS (www.otrs.com), the world's leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, and...
October 27, 2010 07:55 ET | Source: OTRS Inc.

OTRS Expands Customer Reach With Turnkey Packages for Help Desk and ITSM

CUPERTINO, CA--(Marketwire - October 27, 2010) - OTRS (www.otrs.com), the world's leading provider of open-source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today launched...
October 18, 2010 08:00 ET | Source: OTRS Inc.

OTRS Announces New Certified Partners in China and India

CUPERTINO, CA--(Marketwire - October 18, 2010) - OTRS (www.otrs.com), the world's leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today...
September 23, 2010 08:00 ET | Source: OTRS Inc.

OTRS Partners With Autonomic Resources to Deliver Open Solutions to Government Agencies via GSA Advantage

CUPERTINO, CA--(Marketwire - September 23, 2010) - OTRS (www.otrs.com), the world's leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today...
September 16, 2010 08:00 ET | Source: OTRS Inc.

OTRS Opens Free Registration to Live Webinar on ITIL Processes and Best Practices

CUPERTINO, CA--(Marketwire - September 16, 2010) - OTRS (www.otrs.com), the world's leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today...
August 11, 2010 08:01 ET | Source: OTRS Inc.

OTRS Certifies Latin American Partners

MEXICO CITY--(Marketwire - August 11, 2010) - OTRS (www.otrs.com), the world's leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today announced...
August 11, 2010 08:00 ET | Source: OTRS Inc.

OTRS Welcomes ASERCA-SAGARPA and BanRegio to Its Growing Roster of Mexican Customers

MEXICO CITY--(Marketwire - August 11, 2010) - OTRS (www.otrs.com), the world's leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today announced the...
August 10, 2010 08:00 ET | Source: OTRS Inc.

OTRS Help Desk on iPhone and iPad Now Available for Download

CUPERTINO, CA--(Marketwire - August 10, 2010) - OTRS (www.otrs.com), the world's leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today...

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