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October 14, 2025 13:40 ET | Source: eGain Corporation

eGain AI Agent 2™ with Assured Actions™ for Omnichannel Customer Experience Automation Unveiled at Solve25

eGain unveils AI Agent 2 at Solve25, revolutionizing CX automation with hybrid AI and the eGain Knowledge Hub™ for reliable, consistent experiences.
December 15, 2022 06:00 ET | Source: Zoho Corporation

Zoho Launches Blended Conversations for Zoho Desk, Delivering Highly Contextual and Conversational Customer Service Experiences

Austin, Texas, Dec. 15, 2022 (GLOBE NEWSWIRE) -- Zoho Corporation, a leading global technology company, today launched new tools for Zoho Desk, the anchor application in the company's customer...