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May 02, 2024 06:30 ET | Source: eGain Corporation

eGain Announces Webinar on Gen AI for Service, Featuring Success Story from Leading Utility Client

SUNNYVALE, Calif., May 02, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced an online seminar on generative AI for customer...
February 23, 2024 06:30 ET | Source: eGain Corporation

eGain to exhibit novel AI Knowledge capabilities at Call Centre World 2024 in Berlin

SUNNYVALE, Calif. and NEWBURY, United Kingdom, Feb. 23, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer engagement, today announced that the company...
September 27, 2022 09:15 ET | Source: ResultsCX

ResultsCX’s Becky Watkins Named Finalist in 19th Annual Stevie® Awards for Women in Business

FORT LAUDERDALE, Fla., Sept. 27, 2022 (GLOBE NEWSWIRE) -- Becky Watkins, Senior Vice President, Client Solutions at ResultsCX, was named a Finalist in the Female Executive of the Year – Business...
August 31, 2022 06:30 ET | Source: eGain Corporation

eGain Solve™ Conference Ushers the Renaissance of Knowledge to Empower Agents and Serve Customers

SUNNYVALE, Calif., Aug. 31, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, announced eGain Solve™...
August 30, 2022 06:30 ET | Source: eGain Corporation

Allegiance, a Cigna Company, selects eGain for knowledge-powered digital engagement

SUNNYVALE, Calif., Aug. 30, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced that Allegiance...
August 01, 2022 15:28 ET | Source: ResultsCX

ResultsCX Partners With ERIN For New Employee Referral Program ReferCX

FORT LAUDERDALE, Fla., Aug. 01, 2022 (GLOBE NEWSWIRE) -- ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies, today announced it has partnered with ERIN Technologies...
May 03, 2021 13:55 ET | Source: The Results Companies

ResultsCX Launches Enhanced Social Media Customer Experience Management Services

FORT LAUDERDALE, Fla., May 03, 2021 (GLOBE NEWSWIRE) -- ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies worldwide, today announced it has expanded its digital and...
November 03, 2020 06:30 ET | Source: eGain Corporation

Global Automaker Modernizes Customer Engagement with eGain

SUNNYVALE, Calif., Nov. 03, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that a global automaker has selected eGain...
August 20, 2020 07:30 ET | Source: eGain Corporation

Iconic omnichannel retailer expands next-gen digital customer experiences with eGain

SUNNYVALE, Calif., Aug. 20, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that a leading omnichannel retailer is now offering...
July 29, 2020 06:30 ET | Source: eGain Corporation

Chatbots Rank Dead Last in Customer Satisfaction as Digital Service Demand Grows Amid COVID-19

SUNNYVALE, Calif., July 29, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that chatbots ranked at the bottom among digital...

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