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May 23, 2018 08:00 ET | Source: Nuance Communications, Inc.

Brands, Listen Up: Consumers Want to Message with You

BURLINGTON, Mass., May 23, 2018 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. released the results of a new survey that found the majority of consumers today are avoiding contacting brands due to...
February 13, 2018 08:00 ET | Source: Nuance Communications, Inc.

Jetstar Brings Nuance Nina-Powered Virtual Assistant "Jess" to Facebook Messenger in Industry First

BURLINGTON, Mass., Feb. 13, 2018 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ:NUAN) today announced Jetstar has extended the deployment of web virtual assistant “Jess” to Facebook...
July 24, 2017 08:00 ET | Source: Nuance Communications, Inc.

Nuance Introduces IVR to Digital for AI-Driven Customer Engagement

BURLINGTON, Mass., July 24, 2017 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ:NUAN) today announced IVR to Digital, an offering that further strengthens the Omni-Channel Customer...
June 20, 2017 08:00 ET | Source: Nuance Communications, Inc.

Nuance Introduces Nina Coach to Train and Deploy the New Generation of Human-Assisted Virtual Assistants Powered by Artificial Intelligence

BURLINGTON, Mass., June 20, 2017 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ:NUAN) today announced Nina Coach to enable a new generation of virtual assistants as part of a series of...
June 07, 2017 08:00 ET | Source: Nuance Communications, Inc.

Nuance Says “Text Me”; Amps Up Customer Self-Service with Asynchronous Messaging for SMS, In-App and Social Messaging Bots and Platforms

BURLINGTON, Mass., June 07, 2017 (GLOBE NEWSWIRE) -- Nuance Communications, Inc., (NASDAQ:NUAN) today announced virtual assistant and asynchronous chat innovations have been added to the Nuance...
June 01, 2017 08:00 ET | Source: Nuance Communications, Inc.

Nuance Introduces Nina for Amazon Alexa, First Enterprise Virtual Assistant for the Smart Home

BURLINGTON, Mass., June 01, 2017 (GLOBE NEWSWIRE) -- As part of a series of advancements in conversational AI introduced today, Nuance Communications, Inc. (NASDAQ:NUAN) unveiled Nina for Amazon®...