Latest News and Press Releases

INCLINE VILLAGE, Nev., May 24, 2022 (GLOBE NEWSWIRE) -- Jeff Rumburg, co-founder and Managing Partner of MetricNet, presented Session 302: "ITIL Hacks That Work! Fast-Track Your Way to ITIL...

INCLINE VILLAGE, Nev., Feb. 17, 2022 (GLOBE NEWSWIRE) -- MetricNet, LLC, the global leader in IT Support and Contact Center Benchmarking, has just announced its enhanced webcast schedule for 2022....

INCLINE VILLAGE, Nev., Jan. 21, 2022 (GLOBE NEWSWIRE) -- MetricNet is pleased to announce that Jeff Rumburg, Managing Partner of MetricNet, has been invited to present MetricNet's latest research on...

INCLINE VILLAGE, Nev., Jan. 18, 2022 (GLOBE NEWSWIRE) -- For the fifth time, Jeff Rumburg, Managing Partner of MetricNet, LLC, was named one of HDI's Top 25 Thought Leaders for 2022. Mr. Rumburg is...

INCLINE VILLAGE, Nev., Nov. 16, 2021 (GLOBE NEWSWIRE) -- Jeff Rumburg, co-founder and Managing Partner of MetricNet, presented Session 606, "Artificial Intelligence In Service And Support: The...

SAN FRANCISCO, Sept. 22, 2020 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, is pleased to announce Keynote speakers for its...

Virtual Event Takes Place November 17th & 18th Registration is Free Through Friday, September 11th SAN FRANCISCO, Sept. 08, 2020 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to...

COLORADO SPRINGS, Colo., Aug. 04, 2020 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, today reveals announcements from industry...

COLORADO SPRINGS, Colo., July 15, 2020 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, will use artificial intelligence to smartly...

COLORADO SPRINGS, Colo., June 17, 2020 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, is pleased to announce SupportWorld Live: A...