Latest News and Press Releases

Salt Lake City, UT, Rochester, NY, London, Montreal, March 11, 2025 (GLOBE NEWSWIRE) -- Inoria – a CallTower company, a Premium Genesys Partner and leading provider of customer experience (CX)...

Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering

DUBLIN, Ireland, June 07, 2023 (GLOBE NEWSWIRE) -- DIDWW, a global telecoms operator offering premium quality VoIP communication and SIP trunking services, has announced its partnership with...

DUBLIN, Ireland, March 14, 2023 (GLOBE NEWSWIRE) -- DIDWW, a global provider of premium quality VoIP communication and SIP trunking services for businesses and telco carriers, has announced that...

Innovative CX platform intelligently and seamlessly integrates people, processes and technology to deliver 24/7 omnichannel experiences consumers expect Solution spans customer lifecycle from sales...

SUNNYVALE, Calif., Sept. 28, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced that a...

HARTFORD, Conn., Sept. 06, 2022 (GLOBE NEWSWIRE) -- ValidSoft, today announced its Trusted eXperience is now available on the Genesys AppFoundry™, the industry's largest dedicated marketplace...

SAN JOSE, Calif. and SAN FRANCISCO, June 06, 2022 (GLOBE NEWSWIRE) -- Zoom Video Communications, Inc. (NASDAQ: ZM) and Genesys®, a global cloud leader in customer experience orchestration, have...

SAN FRANCISCO, Feb. 14, 2022 (GLOBE NEWSWIRE) -- Commerce.AI has announced their cloud-based data platform is a premium app now available on Genesys AppFoundry, the industry's largest dedicated...

KALAMAZOO, Mich., Jan. 18, 2022 (GLOBE NEWSWIRE) -- TBA, Inc. dba Easy On Hold, an innovator in the on hold and overhead music and messages industry, is proud to announce its certification as a...