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September 14, 2022 18:26 ET | Source: Symbee

Symbee Launches Two New Expedited Avaya Migration Offerings to Allow Companies to Mitigate the Risks Associated With Recent Events.

Orlando, Floirda, United States, Sept. 14, 2022 (GLOBE NEWSWIRE) -- Customers needing to mitigate the risk of Avaya Solution(s) by migrating rapidly to the Amazon Customer Experience (CX) ecosystem...
March 03, 2022 06:30 ET | Source: eGain Corporation

Wisconsin Department of Workforce Development selects eGain for knowledge-powered digital citizen engagement

SUNNYVALE, Calif., March 03, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI Knowledge platform for customer engagement automation, today announced that the Wisconsin...
September 07, 2021 06:30 ET | Source: eGain Corporation

eGain Launches the Knowledge Hub™, Turbocharging Digital Transformation of Customer Engagement

SUNNYVALE, Calif., Sept. 07, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced the availability of eGain Knowledge Hub™,...
November 03, 2020 06:30 ET | Source: eGain Corporation

Global Automaker Modernizes Customer Engagement with eGain

SUNNYVALE, Calif., Nov. 03, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that a global automaker has selected eGain...
February 04, 2016 08:06 ET | Source: Auriemma Consulting Group

Auriemma Consulting Group Introduces Marketing Operations Roundtable Amid Rising Complexity, Compliance Risks

NEW YORK, Feb. 4, 2016 (GLOBE NEWSWIRE) -- Auriemma Consulting Group (ACG) has launched an Industry Roundtable focused on credit card marketing operations – the firm's first-ever executive group...
May 27, 2014 08:30 ET | Source: Capgemini Financial Services

Capgemini Launches Insight-Driven Digital Assets to Serve Growing Need for Interactive Information Services

Driven by Digital Demand From Gen Y1 Banking and Insurance Customers Capgemini Launches New Interactive Websites and Mobile App to Help Bankers and Insurers Explore and Analyze Industry and Customer...
February 26, 2014 08:30 ET | Source: Capgemini Financial Services

Photo Release -- Insurers Profitability Rests With Improving Customer Experience via Digital Transformation Finds World Insurance Report 2014 From Capgemini and Efma

PARIS and NEW YORK, Feb. 26, 2014 (GLOBE NEWSWIRE) -- Despite insurer profitability increasing largely due to claims falling1, only 32 percent of insurance customers globally report having positive...
October 03, 2013 12:05 ET | Source: Consult Hyperion

Consult Hyperion's David Birch to Lead Consumer-Centric Innovations in Fraud and Identity Management Panel at Money2020

LAS VEGAS, Oct. 3, 2013 (GLOBE NEWSWIRE) -- The U.S. accounts for a quarter of the world's credit card volume yet half of the world's card fraud (1). Account takeover fraud is a plague that holds back...
October 01, 2013 19:50 ET | Source: Consult Hyperion

Facebook's Sam Lessin, Wired's David Wolman and Consult Hyperion's Dave Birch Help Your Organization Navigate the Perfect Payments Storm

SAN FRANCISCO, Oct. 1, 2013 (GLOBE NEWSWIRE) -- Competing interests, regulatory pressures, new technologies and unclear business cases are creating the perfect storm in the payments sector. ...