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July 25, 2012 08:48 ET | Source: SoundBite Communications, Inc.

Revolutionary SoundBite Communications' Offering Brings Intelligence and Personalization to Cross-Channel Consumer Interactions

BEDFORD, Mass., July 25, 2012 (GLOBE NEWSWIRE) -- According to the Forrester Research, Inc., January 2012 report entitled 2012 Customer Experience Predictions, the current state of multi-channel...