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March 22, 2023 08:00 ET | Source: Freshworks Inc

Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency

SAN MATEO, Calif., March 22, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced new GPT-based conversational enhancements to Freshworks’ natively-built AI powered assistant,...
March 20, 2023 23:30 ET | Source: Freshworks Inc

KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores

JAKARTA, Indonesia, March 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) announced today that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction...
February 06, 2023 07:00 ET | Source: Freshworks Inc

Freshworks and Meta Partner to Help Businesses Elevate Conversational Customer Experience Through the World’s Most Popular Messaging Apps

SAN MATEO, Calif., Feb. 06, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced that companies around the world have increased customer retention by using Freshworks’...
October 11, 2022 00:30 ET | Source: Freshworks Inc

Yulu Bikes Invests in Real-Time Customer Support with Freshworks Software

BENGALURU, India, Oct. 11, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power businesses, today announced that Yulu Bikes, the largest Micro...
July 20, 2022 08:00 ET | Source: Freshworks Inc

Freshworks Summer ‘22 Product Launch Helps Companies Power Smarter Conversations

SAN MATEO, Calif., July 20, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH), a software company empowering the people who power business, today announced its Summer ‘22 Product Launch – a...
April 26, 2022 08:00 ET | Source: Freshworks Inc

Freshworks CRM for E-Commerce to Help Millions of Shopify Businesses Create More Delightful Customer Experiences

SAN MATEO, Calif., April 26, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today announced Freshworks CRM for e-commerce is...
April 26, 2022 07:55 ET | Source: Freshworks Inc

Freshworks Launches its First Unified CRM for E-Commerce Companies

SAN MATEO, Calif., April 26, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today launched Freshworks CRM for e-commerce, a...