Latest News and Press Releases

Middleton, Massachusetts, April 08, 2025 (GLOBE NEWSWIRE) -- QKS Group, a premier market intelligence and advisory firm, has released its latest in-depth analysis of the global Speech Analytics...

Observe.AI announces the general availability of the company’s VoiceAI agents capable of automating all customer interactions in the contact center.

SANTA CLARA, Calif., Sept. 12, 2024 (GLOBE NEWSWIRE) -- Ushur, a leader in AI-powered Customer Experience Automation (CXA), today announced the launch of an end-to-end solution for insurance...

SANTA CLARA, Calif., May 09, 2024 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced the new addition of its prebuilt digital self-service...

SANTA CLARA, Calif., April 30, 2024 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation (CXA), has announced the launch of its self-service solution for financial...

SANTA CLARA, Calif., April 18, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced the launch of UshurX, a line of prepackaged solutions...

MILPITAS, Calif., Nov. 01, 2022 (GLOBE NEWSWIRE) -- Inc. Business Media today announced the inaugural Power Partner Awards, honoring B2B organizations across the globe that have proven track records...

MILPITAS, Calif., Aug. 17, 2022 (GLOBE NEWSWIRE) -- Eltropy, the industry-leading Digital Communications platform for financial institutions, today announced the acquisition of Marsview.ai, the AI...

SANTA CLARA, Calif., Aug. 08, 2022 (GLOBE NEWSWIRE) -- Ushur, the world leader in AI-powered Customer Experience Automation™ (CXA), today announced that its customer Unum, an international provider...