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Pune, April 19, 2022 (GLOBE NEWSWIRE) -- Global Contact Center Market Analysis and Insights: The global Contact Center market size is projected to reach USD 41790 million by 2027, from USD 32190...

DENVER, CO--(Marketwired - November 30, 2016) - According to a recent survey, only 50% of call center agents have access to a knowledgebase with free text search. When one of America's largest...

DENVER, CO--(Marketwired - July 29, 2016) - For years, organizations have been hearing about the benefits of moving to the cloud and the many reasons cloud-based applications make sense for...

DENVER CO--(Marketwired - July 26, 2016) - According to a recent survey, 82.5% of companies now recognize customer experience is a strategic competitive differentiator. One of the largest health...

DENVER, CO--(Marketwired - February 16, 2016) - Eventus Solutions Group today announced receipt of its Service Organization Control (SOC) 2 Type II attestation engagement report. This report...

DENVER, CO--(Marketwired - October 06, 2015) - Eventus Solutions Group today announced that Doug Dostal, Senior Director CRM Architecture, will be speaking at Oracle OpenWorld 2015. Mr. Dostal will be...

DENVER CO--(Marketwired - October 01, 2015) - Earlier this year, we published a whitepaper called “12 Questions to Ask your Service Cloud Implementation Partner”. The fourth question our contact...

DENVER, CO--(Marketwired - September 30, 2015) - Once all the hard work has been done to plan and build out a strategic customer engagement initiative, the last "to do" is to put in place suitable and...

DENVER, CO--(Marketwired - August 26, 2015) - In the Age of the Customer, consumers increasingly expect retailers to provide a seamless experience across both physical stores and digital channels....

DENVER, CO--(Marketwired - August 04, 2015) - Financial services organizations are facing a double whammy. While many are still recovering from the Great Recession, they are also adjusting to the...