Latest News and Press Releases

Dublin, Oct. 22, 2025 (GLOBE NEWSWIRE) -- The "2025-2026 Contact Center as a Service Product and Market Report" report has been added to ResearchAndMarkets.com's offering. The report delivers a...

Helport AI deepens its BNPL partnership with Atome after strong regional results, aiming to scale AI-powered contact center teams across Southeast Asia.

Dublin, Oct. 06, 2025 (GLOBE NEWSWIRE) -- The "Agent Performance: Finding and Narrowing the Gaps" report from Metrigy has been added to ResearchAndMarkets.com's offering.This research paper, based...

Dublin, Oct. 03, 2025 (GLOBE NEWSWIRE) -- The "Microsoft Unify Model for Teams-Contact Center Integration: What Buyers Need to Know" report from Metrigy has been added to ResearchAndMarkets.com's...

PALO ALTO, Calif., Sept. 30, 2025 (GLOBE NEWSWIRE) -- Sanas, provider of the world’s first Real-Time Speech Understanding Platform, today announced a major expansion of its AI-powered Accent...

Dublin, Sept. 30, 2025 (GLOBE NEWSWIRE) -- The "Contact Center Software Market Industry Trends and Global Forecasts to 2035: Distribution by Type of Component, Type of Solution, Type of Service,...

Dublin, Aug. 29, 2025 (GLOBE NEWSWIRE) -- The "Contact Center Objectives and Investment Plans, 2025 to 2027" report has been added to ResearchAndMarkets.com's offering.In recent years, businesses...

Dublin, Aug. 26, 2025 (GLOBE NEWSWIRE) -- The "Contact Centre Transformation Market Report and Forecast 2025-2034" has been added to ResearchAndMarkets.com's offering. The global contact centre...

DataParser, a trusted name in data integration and compliance, is proud to announce the latest expansion of its platform with support for RingCentral.

Strolid and Frontline Group partner to bring vCons AI to contact centers, boosting human-first service with real-time, actionable insights.