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February 27, 2013 02:43 ET | Source: Capgemini Financial Services

Seventy Percent of Insurance Customers' Loyalty at Risk as Retention Challenges Escalate Finds Capgemini and Efma's World Insurance Report 2013

Fifty percent of Insurers look to Mobile and/or Social Media in next two years to strengthen customer experience PARIS and NEW YORK, Feb. 27, 2013 (GLOBE NEWSWIRE) -- With an average of only...