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March 25, 2013 08:30 ET | Source: BAI

New Study Reveals Small Businesses Prefer Traditional Banking Interactions and Still Rely Heavily on the Branch

CHICAGO, IL--(Marketwire - Mar 25, 2013) - Small businesses continue to be tied heavily to branches and place high value on personalized service, according to a new BAI Research study sponsored by...
March 27, 2012 08:30 ET | Source: BAI

New Study on U.S. Consumer Preferences Reveals Key Differences in How Consumers Interact and Engage With Their Banks

CHICAGO, IL--(Marketwire - Mar 27, 2012) - Most U.S. consumers are generally satisfied with their primary financial institution and would recommend it to someone else, but those same institutions...