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November 18, 2020 09:00 ET | Source: Jacada

Servion Global Solutions and Jacada Join Forces to Build Automation-First Contact Centers & Deliver Effortless Customer Experiences

ATLANTA, Nov. 18, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Servion Global Solutions, a leading Contact...
October 08, 2020 09:00 ET | Source: Jacada

Jacada Recognized for a Second Consecutive Year as a Major Contender in Everest Group PEAK Matrix for Robotic Process Automation (RPA) 2020

ATLANTA, Oct. 08, 2020 (GLOBE NEWSWIRE) -- As organizations look to graduate from traditional RPA tools and expand into more scalable Intelligent Automation platforms, Jacada continues to...
July 30, 2020 12:15 ET | Source: Jacada

UPDATE -- Jacada is Recognized for a Second Consecutive Year in Gartner’s Magic Quadrant for Robotic Process Automation

ATLANTA, July 30, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global pioneer in customer service automation software, today announced that the company has been recognized for a second consecutive year...
July 30, 2020 11:42 ET | Source: Jacada

Jacada is Recognized for a Second Consecutive Year in Gartner’s Magic Quadrant for Robotic Process Automation

ATLANTA, July 30, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global pioneer in customer service automation software, today announced that the company has been recognized for a second consecutive year...
July 23, 2020 08:15 ET | Source: Jacada

Symphony, a SYKES company Joins Forces With Jacada as Newest Global Consulting Partner

ATLANTA, July 23, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Symphony, a SYKES company, a global...
July 31, 2019 08:49 ET | Source: Jacada

Jacada Continues to Impress; Declared a “Major Contender” in Robotic Process Automation (RPA)

ATLANTA, July 31, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of solutions designed to automate end-to-end customer service operations, is excited to announce its latest accomplishment: Being...
July 11, 2019 11:43 ET | Source: Jacada

Jacada Recognized as a Leading Vendor of Attended Robotic Process Automation (RPA) by Zinnov

Contact center and Customer Service RPA strategy moves Jacada into the “Leadership Zone” for Attended RPA ATLANTA, July 11, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX...