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June 03, 2025 08:02 ET | Source: Cyber Acoustics, Inc.

Cyber Acoustics to Debut Agent Assist at CCW Las Vegas 2025: The New Standard for Agent Training and Simplified Call Center Operations

The Cyber Acoustics Agent Assist Solution empowers agents, enhances training, and ultimately delivers a better experience for customers
April 02, 2024 03:00 ET | Source: ApplyBoard

TrainHub Launches Ethical Business Practices in International Student Recruitment

Kitchener, ON, Canada, April 02, 2024 (GLOBE NEWSWIRE) -- TrainHub, one of ApplyBoard’s standalone solutions, announces the launch of TrainHub Originals' Ethical Business Practices course, a...
October 27, 2016 08:16 ET | Source: Jacada

UK University Implements Jacada Ticket Guidance to Streamline Admissions Processing

ATLANTA, GA--(Marketwired - October 27, 2016) - Jacada, Ltd. (OTCQB: JCDAF), a leading international provider of customer experience technology designed to simplify the interaction between businesses...
August 06, 2012 10:00 ET | Source: Envision

Envision Earns "Hot Vendor" Rating in Ventana Research 2012 Value Index for Agent Performance Management

SEATTLE, Aug. 6, 2012 (GLOBE NEWSWIRE) -- Ventana Research, a leading benchmark research and advisory services firm, has ranked Envision as a top software vendor in the 2012 Value Index for Agent...