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September 25, 2023 06:00 ET | Source: eGain Corporation

eGain Launches AssistGPT™, First-of-Its-Kind Solution to Automate Knowledge for Customer Engagement

SUNNYVALE, Calif., Sept. 25, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, launched eGain...
April 20, 2023 06:30 ET | Source: eGain Corporation

eGain Releases “Knowledge Management For Dummies, eGain Special Edition” with John Wiley & Sons

SUNNYVALE, Calif., April 20, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement today announced the release of “Knowledge Management...
June 14, 2022 06:30 ET | Source: eGain Corporation

Contact Center Agents Struggle with Traditional Desktop tools to Handle Customer Queries, Survey Finds

SUNNYVALE, Calif., June 14, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced findings from a...
June 09, 2022 06:30 ET | Source: eGain Corporation

eGain clients shine in Newsweek’s Best Customer Service Survey yet again

SUNNYVALE, Calif., June 09, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced that its clients...
February 03, 2022 06:30 ET | Source: eGain Corporation

eGain Knowledge Hub receives ServiceNow Built on Now certification

SUNNYVALE, Calif., Feb. 03, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), today announced that the integration of eGain Knowledge Hub™, its award-winning solution for modern knowledge...