Latest News and Press Releases

Want to stay updated on the latest news?

Sign into Reader Account Create Reader Account

October 20, 2023 09:00 ET | Source: Interactions

Ahead of the Holiday Season, Interactions’ “Would You Rather” Index Reveals Ongoing Disappointment in Brand Customer Service

FRANKLIN, Mass., Oct. 20, 2023 (GLOBE NEWSWIRE) -- In spring 2023, Interactions, a leader in conversational AI, debuted a nationwide survey gauging 1,000 consumers’ sentiment toward customer...
June 28, 2023 09:00 ET | Source: Interactions

Interactions Named One of Comparably’s Best Places to Work

FRANKLIN, Mass., June 28, 2023 (GLOBE NEWSWIRE) -- Interactions, the world leader in conversational AI, today announced it has been named one of Comparably’s 2023 Best Places to Work. The company...
January 25, 2023 09:00 ET | Source: Interactions

Interactions Secures Patent for Intent and Entity Recognition, Real-Time Sentiment Understanding to Uplevel Customer Experience

FRANKLIN, Mass., Jan. 25, 2023 (GLOBE NEWSWIRE) -- Interactions, the world leader in conversational artificial intelligence (AI), today announced that it has acquired another landmark patent....
July 20, 2022 09:00 ET | Source: Interactions

Interactions Poised for Record Growth with New CMO Hire and Fresh Investment from Runway Growth Capital

FRANKLIN, Mass., July 20, 2022 (GLOBE NEWSWIRE) -- Interactions, LLC, one of the largest standalone artificial intelligence (AI) companies in the world, today announced the addition of Peter Mullen...