Latest News and Press Releases

OMAHA, Neb., June 05, 2025 (GLOBE NEWSWIRE) -- Mosaicx, a pioneer in customer experience, today announced the launch of the next era of its Engage product. The company will demo the next-generation...

ISLANDIA, N.Y., May 01, 2025 (GLOBE NEWSWIRE) -- West Technology Group, LLC (the “Company” or “West”) has completed the sale of its Notified business to Equiniti (EQ)1, a global leader in...

ISLANDIA, N.Y., April 28, 2025 (GLOBE NEWSWIRE) -- West Technology Group, LLC (the “Company” or “West”), a global leader in technology-enabled services, today announced the appointment of Sam Meckey...

ISLANDIA, N.Y., March 17, 2025 (GLOBE NEWSWIRE) -- West Technology Group, LLC (the “Company” or “West”), a global leader in technology-enabled services, today announced it has entered into a...

OMAHA, Neb., Nov. 25, 2024 (GLOBE NEWSWIRE) -- Mosaicx, a conversational AI pioneer, today announced that President Rebecca Jones has been honored in the 2024 CX Leaders Awards, receiving...

OMAHA, Neb., Oct. 17, 2024 (GLOBE NEWSWIRE) -- CX360, Inc. (“Mosaicx”), a conversational AI pioneer, applauds today’s decision by the Federal Communications Commission (FCC) to adopt a new...

OMAHA, Neb., Oct. 03, 2024 (GLOBE NEWSWIRE) -- Mosaicx, a conversational AI pioneer, is proud to announce that its intelligent routing technology powers new georouting capabilities for the 988...

OMAHA, Neb., May 14, 2024 (GLOBE NEWSWIRE) -- Mosaicx, a cloud-based conversational AI solution, has been named a finalist in the “Automation Solution of the Year” category of the 2024 CCW...

OMAHA, Neb., Nov. 02, 2023 (GLOBE NEWSWIRE) -- Mosaicx, a conversational AI pioneer, was recently awarded “Best Agentless Payment Processor for Enterprise Customers” in Remend’s 2023 AI Self-Service...

MOBILE, Ala., Oct. 04, 2023 (GLOBE NEWSWIRE) -- TeleVox, the industry-leading provider of omnichannel digital patient technology, today announced the launch of eCheck-in, a new tool to help...