Latest News and Press Releases

ATLANTA, Feb. 13, 2020 (GLOBE NEWSWIRE) -- Jacada Inc., a global leader in customer service automation software, announces the recent release of Interact 12.0 – the customer service automation...

ATLANTA, Feb. 04, 2020 (GLOBE NEWSWIRE) -- Jacada Inc., a global leader in customer service automation software, is pleased to announce their position as “The Specialist” in the recently published...

ATLANTA, Nov. 12, 2019 (GLOBE NEWSWIRE) -- Five9, Inc. (FIVN), the leading provider of the intelligent cloud contact center, recently announced that Jacada was awarded the ISV Partner of the Year...

ATLANTA, July 31, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of solutions designed to automate end-to-end customer service operations, is excited to announce its latest accomplishment: Being...

ATLANTA, July 18, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., a leading provider in customer service robotic process automation (Customer Service RPA), announced that its RPA platform had their debut in...

Contact center and Customer Service RPA strategy moves Jacada into the “Leadership Zone” for Attended RPA ATLANTA, July 11, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX...

ATLANTA, May 02, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, announced that it...

ATLANTA, April 02, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, today announced...

ATLANTA, March 19, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, today announced...

ATLANTA, March 12, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, announces today a...