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COLORADO SPRINGS, Colo., Aug. 12, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced that it has certified...

COLORADO SPRINGS, Colo., July 16, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute, the authority on contact center excellence, announces its conference program for ICMI...

COLORADO SPRINGS, Colo., May 20, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces that Colette Carlson,...

COLORADO SPRINGS, Colo., May 14, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced the recipients of this...

COLORADO SPRINGS, Colo., May 06, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today reveals announcements from more...

COLORADO SPRINGS, Colo., Feb. 25, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces its conference program...

COLORADO SPRINGS, Colo., Dec. 17, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces its keynote lineup for...

Appian, Five9, NICE inContact, Sharpen, Talkdesk, and others among those making announcements COLORADO SPRINGS, Colo., Nov. 05, 2018 (GLOBE NEWSWIRE) -- The International Customer Management...

COLORADO SPRINGS, Colo., May 22, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced the recipients of this...

COLORADO SPRINGS, Colo., May 15, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today reveals more than 50 announcements...