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May 28, 2020 10:00 ET | Source: Gladly

Gladly Launches Payments to Turn Contact Centers into Revenue Centers and Provide Radically Personal Customer Service

SAN FRANCISCO, May 28, 2020 (GLOBE NEWSWIRE) -- Gladly, the company that makes customer service Radically Personal, today introduced Payments for messaging channels. Crate and Barrel, the national...
April 21, 2020 09:00 ET | Source: Gladly

Gladly’s Customer Expectations Report Shows that Consumers Value Radically Personal Service

SAN FRANCISCO, April 21, 2020 (GLOBE NEWSWIRE) -- Gladly, the company that makes customer service Radically Personal, today released its 2020 Customer Expectations Report, which surveys what...
January 29, 2020 11:00 ET | Source: Gladly

Gladly’s Self Service Gives Consumers More Choice for Radically Personal Customer Service

SAN FRANCISCO, Jan. 29, 2020 (GLOBE NEWSWIRE) -- Gladly, the company that makes customer service Radically Personal, today introduced Self Service to its platform, giving customers more choice in...
October 29, 2019 11:00 ET | Source: Gladly

Gladly Introduces In-App Chat, JetBlue Among First to Launch New Customer Service Contact Channel

SAN FRANCISCO, Oct. 29, 2019 (GLOBE NEWSWIRE) -- Gladly, the company making customer service radically personal, today announced a new capability that allows companies to offer live chat from within...
October 17, 2019 09:00 ET | Source: Gladly

JOANN Partners with Gladly to Personalize Customer Service, Creating Happier Crafters

SAN FRANCISCO, Oct. 17, 2019 (GLOBE NEWSWIRE) -- Gladly, the company making customer service radically personal, today announced its partnership with JOANN, the nation’s leading fabric and craft...