Latest News and Press Releases

LIVONIA, Mich., July 07, 2022 (GLOBE NEWSWIRE) -- Businesses’ trust in their utility is on the decline and more than one factor is to blame. After reaching a historic peak in the Brand Trust Index...

LIVONIA, Mich., June 21, 2022 (GLOBE NEWSWIRE) -- New data from Cogent Syndicated show that utilities who are spending more on customer communications and marketing are reaping the benefits. The...

LIVONIA, Mich., May 19, 2022 (GLOBE NEWSWIRE) -- A new report shows new car shoppers are more likely to purchase an electric vehicle (EV) from a traditional, legacy automaker than from an upstart EV...

LIVONIA, Mich., May 17, 2022 (GLOBE NEWSWIRE) -- A new Cogent Syndicated report from Escalent shows alternative investment vehicles, including private equity, real estate and real assets, are...

LIVONIA, Mich., May 10, 2022 (GLOBE NEWSWIRE) -- According to a new report from Escalent, a top human behavior and analytics advisory firm, the uncertainty of today’s business climate has affected...

LIVONIA, Mich., April 22, 2022 (GLOBE NEWSWIRE) -- Utilities have a reason to celebrate Earth Day, as the industry’s Environmental Dedication score remains at a multi-year high of 686 (on a...

LIVONIA, Mich., April 21, 2022 (GLOBE NEWSWIRE) -- Escalent, a top human behavior and analytics advisory firm specializing in industries facing disruption, recently expanded its life sciences...

LIVONIA, Mich., April 19, 2022 (GLOBE NEWSWIRE) -- Escalent, an award-winning advisory firm specializing in industries facing disruption, recently welcomed three new vice presidents to support its...

LIVONIA, Mich., April 05, 2022 (GLOBE NEWSWIRE) -- Despite customer satisfaction with utility service declining from last year, the best utilities attain top Customer Effort Scores (CES) by making...

LIVONIA, Mich., March 17, 2022 (GLOBE NEWSWIRE) -- Escalent, an award-winning analytics and advisory firm, today announced the acquisition of Mercator Advisory Group, a trusted research and advisory...