Latest News and Press Releases
Want to stay updated on the latest news?
-
Nottingham, United Kingdom, Nov. 17, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer interaction analytics, today announced that African Bank has selected the...
-
WALTHAM, MASS., Oct. 20, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of artificial intelligence-fueled speech and customer interaction analytics, announced today a partnership with NTT...
-
Nottingham, United Kingdom, Sept. 15, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer interaction analytics, today announced the release of the CallMiner Continuum...
-
WALTHAM, Ma., Sept. 14, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer interaction analytics, today announced the release of the CallMiner Continuum Maturity Model,...
-
CallMiner and Intradiem Announce Partnership to Take Action on Behavioral Insight in Contact Centers
WALTHAM, Ma., Aug. 10, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of artificial intelligence-fueled speech and customer interaction analytics, announced today a partnership with...
-
WALTHAM, Ma., Aug. 05, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer engagement interaction analytics, today announced that it will be presenting at Customer...
-
Nottingham, United Kingdom, June 24, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, released today the 2020 CallMiner...
-
WALTHAM, Mass., May 11, 2020 (GLOBE NEWSWIRE) -- Despite the proliferation of self-service options, phone-based customer support remains the most popular and critical customer service channel for...
-
NOTTINGHAM, U.K., May 11, 2020 (GLOBE NEWSWIRE) -- Despite new UK regulations that encourage consumers to save money by changing suppliers, average customer churn increased by only 3.7% versus 2018,...
-
WALTHAM, Mass., May 06, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of artificial intelligence (AI)-fueled speech and customer interaction analytics, has been named a People’s Choice...